I hate to be that guy, but I"m curious about your refund policy? I purchased an upgrade for The Keep to Version 2 through DrivethruRPG recently (I believe it was on the 4th) but it just doesn't seem to support the things I need for my group. We're a pretty web-heavy group and the Keep doesn't load the sites I use reliably. Tonight I was trying to add in PDF's of our characters and now I'm getting function XFA not supported errors.
In that light, can I get my money back? If not, I understand, its software and you have no way to verify that I'm not going to continue using it. I just wanted to ask if there was a way to resolve this since as is, I can't use it the way I'd like to.
Thanks for the consideration,